INITIALIZING SYSTEMS...
Global Operations Partner · Nairobi, Kenya

OPERATIONAL CAPACITY THAT KEEPS UP WITH YOU.

OmniPulse builds reliable, intelligent operational capacity for businesses worldwide — back-office administration, data operations, AI data services, customer operations, and revenue operations — combining trained people with structured process and technology.

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// Services Back-Office Ops Data & Intelligence AI & Data Ops Customer Ops Revenue Ops Specialist Outsourcing
6
Operational Capabilities
24/7
Operational Support
48h
Onboarding
Nairobi
Global Delivery
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✦NDA on request✦Access-controlled data handling✦NDA on request✦Access-controlled data handling✦NDA on request✦Access-controlled data handling✦NDA on request✦Access-controlled data handling✦NDA on request
What We Do

Six operational capabilities. One accountable partner.

Services describe what OmniPulse does. Industries describe where that capability gets applied. Not every business process fits a standard BPO category — we build operational support around complex or specialised workflows too.

01
Back-Office & Administrative Operations
Data entry, document management, CRM administration, records management, virtual assistance, and workflow coordination.
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02
Data & Intelligence Operations
Research, data collection, cleansing, enrichment, and structured reporting that turns raw information into decision-ready intelligence.
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03
AI & Data Operations
Data annotation, labelling, dataset QA, and human-in-the-loop evaluation supporting AI systems in training and in production.
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04
Customer Operations
Email, chat, and ticket-based support operations, customer onboarding, and customer information management.
Learn More →
05
Revenue & Business Operations
CRM management, lead research, pipeline administration, and sales operations support that keeps commercial teams moving.
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06
Specialist Process Outsourcing
Compliance workflows, registry research, and custom operations for processes too specific for a standard BPO category — including our deepest industry work below.
See Industries →
Industries

Deep enough in your industry to move on day one

Our capabilities above are built to support businesses across sectors. In a handful of industries, direct experience has given us real specialist depth — that expertise is available to you, but it doesn't define who we work with.

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Maritime Intelligence
05 Services
05
Flagship · 05 services
Maritime Intelligence
Ownership · Sanctions · Dark fleet · Ocean freight
We map the full ownership and operational structure of any vessel across all seven principal roles — turning the most opaque asset class in global trade into clean, decision-ready intelligence.
01Vessel Ownership & Registry Tracing→
02Sanctions & Compliance Screening→
03Dark Fleet & Zombie Vessel Detection→
04AIS Movement & Freight Visibility→
05Maritime Data Readiness for AI Platforms→
Trusted by compliance teams, ship financiers & maritime AI companies
→View Maritime
Aviation Asset Intelligence
04 Services
04
Flagship · 04 services
Aviation Asset Intelligence
Ownership · ADS-B · Registry tracing · Compliance
The same ownership-tracing methodology we apply to vessels, applied to aircraft. Beneficial ownership mapped through FAA, EASA, ICAO and national registries — fused with movement and compliance signals.
01Aircraft Ownership & Registry Tracing→
02ADS-B Movement Intelligence→
03Aviation Sanctions & Compliance Screening→
04Applied AI & Data Readiness — Aviation→
For aviation lessors, insurers & fleet analytics platforms
→View Aviation
Healthcare Data
02 Modules
03
Service · 02 modules
Healthcare Data
Billing records · RCM · Clinical · Medical AI
End-to-end healthcare data management for providers, insurers, and medical AI platforms — from billing records and revenue cycle support to clinical dataset preparation.
01Medical Billing Data→
02Clinical & Research Data→
Built for medical practices, dental offices & health startups
For practices, dental offices & health startups
→View Healthcare
Logistics Data
02 Modules
02
Service · 02 modules
Logistics Data
Freight billing · Supply chain · Route data
Structured data operations for logistics companies, freight operators, and supply chain platforms — turning raw logistics data into audit-ready records and actionable intelligence.
01Freight & Trucking Billing Data→
02Supply Chain Data Intelligence→
Covering USA & Canada — owner-operators to enterprise fleets
For freight operators, owner-operators & logistics AI platforms
→View Logistics
AI & Visual Data
04 Modules
04
Service · 04 modules
AI & Visual Data
Annotation · NLP · RLHF · Model QA
High-precision annotation and model evaluation — with particular strength in African languages, faces, and landscapes. Training data that is globally scarce and that we sit at the source of.
01Image Annotation→
02Video Annotation→
03NLP & Language Data→
04Model QA & Evaluation→
Rare African-context data — at the source
→View AI & Visual
Why OmniPulse

A partner who knows
your data.

We're not a call centre. We're a specialist data bureau built from the ground up around domain expertise — operating from one of the world's most data-centric and underserved regions.

01
We sit inside your vertical not outside it
Our teams are trained in maritime, healthcare, logistics, and AI data — not just general data entry. When you send us vessel ownership records, we know what they mean.
02
African data expertise is genuinely scarce
African language NLP datasets, African context image annotations, and East Africa logistics data are in global demand and short supply. We are positioned at the source.
03
60–70% cost advantage with no quality compromise
Your data budget stretches significantly further when your operations team is in Nairobi. We hold ourselves to international quality standards and price competitively.
04
One partner, full accountability
One account manager, one team. No handoffs between vendors, no finger pointing. We own the outcome end to end.
Maritime Pipeline SampleLIVE
48,200 Records→6,140 Ownership Chains→312 Compliance Matches→✓ Verified
AIS vessel records ingested48,200 records
Duplicate IMO entries removed−2.1% flagged
Ownership chains structured6,140 vessels
Sanctions flags cross-referenced312 matches
Compliance dataset delivered✓ Complete
Annotation Project SampleLIVE
24,000 Frames→143,800 Labels→96.3% QA Pass→✓ Delivered
Images received for annotation24,000 frames
Bounding boxes applied143,800 labels
QA Review Pass Rate96.3%
Labeller Accuracy Score98.1%
Dataset exported to client✓ Delivered
How It Works

From Inquiry to Fully Operational

01
STEP 01
Discovery Call
We learn what you need, what's breaking, and what success looks like. No generic forms.
02
STEP 02
Custom Proposal
A tailored plan with clear deliverables, timelines and pricing, built for your business.
03
STEP 03
48h Onboarding
Within 48 hours of signing: systems connected, workflows live, communication running.
04
STEP 04
Ongoing Growth
Monthly reviews, performance reports and continuous optimisation to maximise your ROI.
What Happens Next

No guesswork after you reach out

1
We review your enquiry within 24 hours and route it to the right specialist.
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2
We send a tailored capability brief for your operation — no generic deck.
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3
We schedule a 30-minute discovery call to scope the work and next steps.
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Every Operation.
One Standard.

We don't guess. We verify. Every deliverable is researched, cross-checked, and ready to action.

Send Us Your Enquiry →
Or reach us directly at info@support.omnipulseagency.com